The Duet Outdoor Musical Park Instrument represents a modern and interactive approach to musical play, ideal for any play area. Its recent update includes four slots for securely holding mallets, ensuring they are always at hand for impromptu musical sessions. This instrument skillfully combines keys of aluminum and fiberglass to create a harmonious blend of tones and rhythms. Its design is further enhanced by a striking blue trim and an 18-note metallophone/marimba setup, making it not only sonically engaging but also visually captivating. The Duet offers versatility in installation, with options available for portable, in-ground, or surface mounting, allowing it to fit seamlessly into various environments. Proudly made in the USA, it is accompanied by a 5-year limited warranty, assuring its quality and long-lasting appeal in fostering musical exploration and shared experiences among users of all ages.
Key Information
- Order handling: 1 - 3 business days (Mon-Fri)
- Order transit: 5 - 7 business days (Mon-Fri)
- Order cutoff time: 11am (CST) - this is if you need to determine your shipping arrival time. We accept orders 24hrs a day every day of the week.
Shipping Process
Once you place your order, it is processed and you will receive a confirmation email. It usually takes us 1 - 3 business days (Mon-Fri) to process it. Then we will ship the package to you, please expect an additional period of 5 - 7 business days (Mon-Fri) until the order reaches you.
You will receive tracking information on your order.
We offer free shipping on all orders within United States except Hawaii and Alaska.
Delayed Orders
If your order is delayed, please wait for at least 3 more days over the maximum delivery period. If those 3 days have passed and your order has not arrived, please contact our customer support with your order number.
Delays usually occur for reasons beyond our control, such as weather or peak shopping events.
Damaged or Wrong Items Upon Arrival
If you receive a damaged or incorrect product, please contact out customer support within 30 days of receiving the product.
We do everything we can to process all orders correctly.
For questions about delivery of wrong products, please contact customer support. Please bear in mind that if you want to return goods, you are responsible for any return shipping. This excludes wrong items or damaged items delivered.
Cancellations
In order to eliminate unnecessary delays, you have 8 hours after your order is processed to potentially change your mind and cancel the order.
