This Privacy Policy outlines how playgroundemporium.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from our Site.
Information We Collect
When you access the Site, we gather specific information about your device, your interactions with the Site, and details needed to process your purchases. We may also collect additional information if you reach out to us for customer support. In this policy, “Personal Information” refers to any data that can identify you uniquely.
Device Information
- What we collect: Information such as your browser version, IP address, time zone, cookie data, viewed products, search terms, and interactions with the Site.
- Purpose: To ensure the Site loads accurately and to analyze usage to enhance user experience.
- Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with our payment processor, Shopify.
Order Information
- What we collect: Your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
- Purpose: To fulfill your order, process payments, arrange shipping, communicate with you, and provide invoices/order confirmations, as well as relevant information based on your preferences.
- Source: Collected directly from you.
- Disclosure: Shared with Shopify.
Customer Support Information
- Purpose: To assist you with customer service inquiries.
- Source: Collected directly from you.
Minors
Our Site is not designed for individuals under 12. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
Sharing Your Personal Information
We share your personal information with service providers to help us deliver our services and fulfill our obligations, such as:
- Shopify: We use Shopify to run our online store. You can learn more about how Shopify handles your personal information here: https://www.shopify.com/legal/privacy
- Compliance: We may share your information to comply with laws and regulations, respond to legal requests, or protect our rights.
Behavioral Advertising
We use your personal information for targeted advertisements and marketing communications that may interest you. For example:
- Google Analytics: We utilize Google Analytics to analyze how customers use the Site. For more information on Google’s data practices, visit Google Privacy Policy. You can opt out of Google Analyticshttps://tools.google.com/dlpage/gaoptout
- Advertising Partners: We share information about your Site usage and purchases with our advertising partners. Some of this is collected via cookies, depending on your consent.
For more on targeted advertising, visit the NAI’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising via:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out of some services through the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/
Using Personal Information
We utilize your personal information to provide services such as processing orders, payments, and keeping you informed about new products and offers.
Legal Basis for Processing (GDPR Residents)
If you reside in the European Economic Area (EEA), we process your personal information based on:
- Your consent
- The performance of a contract
- Legal compliance
- Protection of vital interests
- Public interest tasks
- Our legitimate interests that do not override your rights.
Data Retention
We retain your personal information for record-keeping unless you request its deletion. For details on your right to erasure, refer to the “Your Rights” section below.
Automatic Decision-Making
EEA residents can object to automated decision-making that significantly affects them. We do not engage in fully automated decision-making but may use limited automated processes to prevent fraud.
Your Rights (GDPR)
As an EEA resident, you can access your personal information, request its transfer, and ask for corrections or deletions. To exercise these rights, contact us using the details below.
Your data may be processed in Ireland and then transferred outside Europe, including to Canada and the United States. For details on GDPR compliance, see Shopify’s https://help.shopify.com/en/manual/your-account/privacy/GDPR
Your Rights (CCPA)
If you are a California resident, you have similar rights as described above, including the right to know what personal information we hold about you and the right to request corrections or deletions. If you wish to designate an authorized agent to submit requests on your behalf, contact us.
Cookies
Cookies are small data files stored on your device when you visit our Site. We use various cookies to enhance your browsing experience, including:
- Necessary Cookies: Essential for Site functionality.
- Analytics Cookies: Help us understand Site usage.
You can control cookie preferences through your browser settings, but blocking cookies may affect your experience on our Site.
Do Not Track
We do not change our data collection practices in response to “Do Not Track” signals due to a lack of consistent industry standards.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us:
- Email: support@playgroundemporium.com
- Phone: (415) 906-2245
We respect your privacy and are committed to protecting your personal information.