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This towering playset beckons young adventurers with countless thrilling experiences. Perched atop its 5x9ft frame, a duo of climbing surfaces ascends towards the sky: the sheer vertical rock wall and the challenging cargo net. For less adventurous explorers, an accessible ladder with sturdy railings offers a gentle ascent. Below, two exhilarating avalanche slides await, plunging 14ft and 10ft respectively. This playset also has a challenging climber beam, allowing children to transverse from one end to the other while accommodating diverse swing configurations.
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Current production lead time for this product approximately 4 weeks as it is built to order. You will receive a shipping confirmation email and a call to set up delivery.
Shipping for this product is available for the contiguous 48 and can be estimated at checkout. Please reach out to us here if you'd like to inquire about shipping to Hawaii or Alaska.
This product comes partially assembled and the cost for final install at your home is included in the shipping cost. You will receive a call before this item ships to set up delivery and install.
You must have clear access to the build site. It is recommended that all gates and access points provide at least 6" clearance on both sides of your playset's tower (listed in the specifications). For example if the swing set you are purchasing has a 4' x 4' tower, you will need at least 5' of clearance all the way to the installation site.
If this is not possible for you, please contact us here and we can coordinate full assembly onsite.
We understand you have plenty of options when it comes to online shopping. Here’s why Playground Emporium is the right choice for you:
Key Information
Shipping Process
Once you place your order, it is processed and you will receive a confirmation email. It usually takes us 1 - 3 business days (Mon-Fri) to process it. Then we will ship the package to you, please expect an additional period of 5 - 7 business days (Mon-Fri) until the order reaches you.
You will receive tracking information on your order.
We offer free shipping on all orders within United States except Hawaii and Alaska.
Delayed Orders
If your order is delayed, please wait for at least 3 more days over the maximum delivery period. If those 3 days have passed and your order has not arrived, please contact our customer support with your order number.
Delays usually occur for reasons beyond our control, such as weather or peak shopping events.
Damaged or Wrong Items Upon Arrival
If you receive a damaged or incorrect product, please contact out customer support within 30 days of receiving the product.
We do everything we can to process all orders correctly.
For questions about delivery of wrong products, please contact customer support. Please bear in mind that if you want to return goods, you are responsible for any return shipping. This excludes wrong items or damaged items delivered.
Cancellations
In order to eliminate unnecessary delays, you have 8 hours after your order is processed to potentially change your mind and cancel the order.